Customer Testimonials for ML Computers.

Dear Jason,
I am writing to you to express my thanks for the superb service you have provided us during the last few years. You have been unbelievably patient with someone who is almost computer illiterate. On the occasions when it’s been necessary, your instruction has always been excellent and at no time did you assume, like many experts do, that I am as competent as the instructor – you took your time and this was appreciated. The remote log in facility is great, a definite bonus as it not only saves me time, but money as well. I have always been impressed by the speed you have been able to solve any of our IT problems, set up new equipment and respond to my virtually endless requests for help. Not only that, but your fee is most reasonable.
I look forward to continuing to use ML Computers for all my IT needs and have no hesitation in providing this testimonial. I wish you continued success with ML Computers. It is well deserved.
Yours sincerely,
Lionel Whitchurch, Thouarsais Bouildroux, Vendee January 2013
Hi Jason,
We would like to thank you for the work you carried out last Tuesday. Therefore, we would not hesitate to recommend your professionalism and service delivery. In short, the attributes you delivered were as follows:
• Friendly initial contact, from both yourself and your wife (who answered the ‘phone);
• Understanding interaction with non technical customers without making us feel ‘thick’;
• Offered resolutions, free of charge, over the ‘phone;
• Offered an ‘on site’ appointment on a Saturday;
• Agreed a date and time for an ‘on site’ appointment, for which you arrived early in a clean vehicle;
• Friendly persona;
• Quick resolution;
• Having agreed your callout rate (with first hour work), then subsequent hourly rate, you were here for 1.5 hours. However, you only charged us for the 1 hour as you also responded to contact from other existing clients, who need your ongoing support, proving that you are there to offer support, but don’t expect your immediate clients to fund that service.
Therefore, in conclusion, we thank you for the services you delivered and will not hesitate to recommend you.
Regards,
Gordon & Tina Armitage, 85700 MONTOURNAIS

ML Computers, Jason Khan, 3 rue de la Motte, 85400 Lairoux France
Tel: 02 51 28 43 98 Mobile: 06 82 49 61 60